PC Forge is seeking an inside sales support specialist skilled in customer communication, quotation administration, and commercial coordination.

This full-time Customer Success & Commercial Coordinator supports the growing commercial team and reports to the Inside Sales Rep / Steel Sourcing & Estimating Co-Ordinator. The position receives RFQs, maintains chance records, follows open quotations, and communicates order information. It also coordinates customer requests with internal manufacturing departments.

Key Responsibilities:

- Receive RFQs through portals, email, representatives, and customers
- Review quotation information and maintain quotation tracking logs
- Follow up on open opportunities and customer communications
- Prepare sales reports, presentations,



and commercial dashboards
- Support customer visits, account reviews, and development initiatives

Requirements:

- Three to five years in inside sales or sales support
- Experience in heavy manufacturing strongly preferred
- Strong verbal and written communication abilities
- Ability to manage multiple projects through completion
- Ability to analyze information and prepare reports

Bring customer focus, quotation tracking, Excel reporting, and organized sales support to PC Forge’s commercial operations.

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📌 Inside Sales Support Specialist PC Forge (Port Colborne)
🏢 IMT Group
📍 Port Colborne