The Key Account Representative strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution. This role collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales to ensure seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with current and existing accounts, focusing on resolving "last mile" issues and ensuring timely and accurate product delivery. Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs and contractual agreements. Program Implementation & Best Practices: Liaise with the local contract sales organization to implement best practices and directions provided via Global Sales Center (GSC) resources, acting as a role model for effective implementation. Expertise in customer service management and ability to partner effectively across functional teams. Strong organizational and project management skills, including the ability to manage multiple customers simultaneously. Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Demonstrated experience with and working knowledge of Sysco customers (preferred).
Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree Ability to travel by car. Ability to use a computer and communicate effectively. Travel Requirements Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities. At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. Come grow with us and let us show you why Sysco is at the heart of food and service. Connecting the world to share food and care for one another Delivering success for our customers through industry-leading people, products and solutions Together we define our future of foodservice and supply chain Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts Short-Term and Long-Term Disability Life Insurance Parental Leave Plan Company Pension Plan Maple Virtual Care benefits may vary based on location or bargaining unit) #
📌 Facilities Account Representative (Regina)
🏢 Sysco
📍 Regina
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