Apply your Group Benefits expertise in Edmonton, working in-office with CRM systems, client service, and administration platforms. Help improve operations nationally. First Canadian Group Benefits seeks a Senior Plan Administrator with five-plus years in Group Benefits administration, claims, or a related field. You will support platform conversions, current implementations, and group benefit plan setup. The position combines detailed administration with process improvement and strategic thinking. Collaboration includes internal sales teams, clients, Business Analysts, and senior leaders.

Key Responsibilities




Assist group and member platform conversions and transitions Coordinate new implementations and group benefit plan setup Track and respond to client inquiries through CRM systems Investigate issues and deliver timely, accurate solutions Recommend process improvements and provide system feedback

Requirements:
Five-plus years in Group Benefits administration, claims, or related fields Proficiency with software and technology platforms Intermediate Microsoft Office, spreadsheet, and database skills Strong professional customer service and client interaction skills Fluent written and verbal French and English communication Use your Group Benefits administration, technology, and client service expertise to strengthen First Canadian's Edmonton operations and processes. #J-18808-Ljbffr

📌 Senior Group Benefits Administrator (Edmonton)
🏢 First Canadian Financial Group
📍 Edmonton