Deliver exceptional customer service at Connect Hearing in Sault Ste. Marie while scheduling appointments and supporting hearing clinic clients. Work Monday through Friday during business hours.

As a Customer Care Representative, you will support Hearing Care Professionals within a retail clinic environment. The work includes client account management, relationship building, insurance billing, and communication by phone, email, and in person. Training is provided for device cleanings and minor repairs.

Key Responsibilities:

- Provide exceptional in-person, phone, and email customer service
- Schedule appointments for clinic clients and Hearing Care Professionals
- Organize files and maintain accurate client accounts




- Coordinate insurance companies and third-party billing operations
- Assist with device cleanings and minor in-clinic repairs

Requirements:

- Solid communication and customer service skills
- Experience reconciling accounts receivable or willingness to learn
- Commitment to helping others and building client relationships
- Availability to travel to other clinics
- Can-Do attitude with passion for learning

Use customer service, account management, and communication skills to support clients at Connect Hearing’s Sault Ste. Marie clinic.

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📌 Customer Care Representative Hearing Clinic (Sault Ste. Marie)
🏢 Sonova Group
📍 Sault Ste. Marie