Business & Systems Consultant Waterloo, Anywhere in Ontario (open for fully remote) Contract Length: 12 months with possibility for extension We at Raise are hiring a Business & Systems Consultant for one of our top clients. Lead pre-discovery and problem-framing with business sponsors to clarify needs, objectives, root causes, capabilities, and roadmaps—even when information is limited. Lead Lean UX sessions and discovery workshops; manage risks, issues, and cross-team dependencies, resolving or escalating concerns. Create and maintain requirements, epics, user stories, data mappings, and project artifacts; prepare or review business and technical documents, communications, and user guidance. Support business on the roll-out of what has been developed with a focus on end-to-end validation. Manage business and technology stakeholders, including AVP-level leaders and above; Lead cross-team solution, technical, and feasibility discussions; identify required technology teams and submit technical intake requests. Coordinate cross-functional planning, cost gathering, estimates, and timelines. Knowledge of business and technology platforms, or ability to learn digital products; cing technologies and legacy-to-contemporary system transformations. customer-fac sing operations experience and bilingualism are assets. Modern Web, Data Engineering, and Digital skillsets are preferred assets. Strong understanding of privacy, compliance, controls, and security; skills in test execution and interpreting results. Experience with data and integration modelling, business case development, and modelling. Creative problem-solving in ambiguous, changing environments; Ability to lead Lean UX sessions and discovery workshops, frame problems, align scope, and develop actionable work plans; proficiency using AI for exploration, analysis, and documentation. Experience leading solution and feasibility discussions, navigating technical intake,



coordinating estimates, and comparing options and costs. Experience managing risks, issues, and dependencies, conducting change impact analysis, and developing leadership recommendations. The hiring manager emphasized the following qualities as critical to success: Ability to gather requirements, ask the right questions, analyze business needs, and translate them into actionable requirements. Comfortable starting with limited information and identifying the root business problem without extensive guidance. Can navigate evolving requirements, changing priorities, and unfamiliar business areas. Resourceful, proactive, and capable of independently driving discovery and analysis. Technical understanding: Able to understand technology concepts and communicate business requirements effectively to technical teams. Able to move between different initiatives and adjust to changing project needs. Preferred industry and project experience ~ Projects can vary, so candidates should demonstrate the ability to adapt rather than rely solely on industry knowledge. Individual life insurance. Business Systems Analysis across business and technology teams. Relevant client-facing, web, or digital application projects, as referenced in the job requirements. Risk and issue management during discovery and planning. Independently facilitating workshops with business and technology stakeholders. Preparing executive-level presentations and recommendations We can help We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

📌 Digital Business Consultant (Vancouver)
🏢 Ian Martin Group
📍 Vancouver