Support men experiencing homelessness as a ShelterCare Support Worker with House of Friendship during Monday-to-Friday evening shifts. Use trauma-informed, person-centered support.

This six-month contract supports ShelterCare, a 24/7 program offering integrated housing and health supports. Work within an interdisciplinary team to help participants secure permanent housing, improve wellness, and build life skills. Apply housing-first and harm-reduction approaches while supporting program coverage at the Safer Use program when needed.

Key Responsibilities:

- Develop personalized housing plans with shelter participants
- Conduct intake conversations and program orientations
- Build rapport through life-skills support and floor tasks




- Respond to crises and coordinate emergency services
- Document support notes, daylogs, and HIFIS data

Requirements:

- Two-year related post-secondary education
- Experience providing individualized support services
- Experience with homelessness, mental health, addictions, or trauma
- Robust communication and relationship management skills
- Calm, collaborative crisis-response abilities

Bring housing support, crisis response, and trauma-informed practice to ShelterCare participants during evening service hours.

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📌 ShelterCare Housing Support Worker (Ontario)
🏢 House of Friendship of Kitchener
📍 Ontario