About Us
This is an exciting opportunity to be at the heart of Rogers Place, a agile venue that hosts some of the biggest events in sports and entertainment.
As part of ICE District Hospitality, you’ll be empowered to shape the food and beverage landscape within Rogers Place while working alongside a passionate and supportive team. From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. Partner Incentive Bonus and Playoff Bonus program, heated underground parking, staff events and various incentives Compass

Benefits:
3 weeks vacation, excellent healthcare benefits (effective day 1, RRSP matching plan) Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet restaurant. This leadership role is responsible for executing standards of service, driving operational excellence, and supporting departmental goals across staffing, training, financial performance, and guest experience. The successful candidate plays a strategic role in mentoring assistant managers and supervisors and helping shape the guest experience across premium spaces. Oversee daily operations and ensure consistency in service delivery Collaborate with the Director of Premium and Executive Chef on menu development, service innovation,



and revenue-generating opportunities Introduce new and unique concepts to support the evolving needs of premium guests in a fast-paced sports and entertainment venue Execute show quality standards at all times and support all company initiatives Ensure all safety, sanitation, and security standards are maintained in accordance with regulatory and company guidelines Responsible for meeting food and labor cost targets; analyze sales data and develop strategies to meet revenue goals Hire and schedule hourly team members to meet event needs while maintaining operational efficiency Train, develop and performance manage team members (includes menu knowledge, guest interaction, and hospitality standards) Plan and lead team meetings, daily pre-shift huddles, and post-event reviews Manage day-to-day activities while maintaining the highest standards of food, service, and guest satisfaction Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field Restaurant management experience is considered a strong asset Must be able to stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift given the nature of work environment Must be flexible with schedule, able to work different shifts, evenings, weekends,



and holidays As the world’s largest food and support services company,

we offer
an extensive range of learning and career opportunities for all our associates. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. For our eligible associates,

we offer
comprehensive health, vision, and dental care coverage. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging. As part of ICE District Hospitality and in addition to the perks and incentives offered as a Compass Group Canada associate, this position is eligible for a Playoff bonus program and an annual KPI Incentive bonus program, as well as heated underground parking in the heart of downtown YEG #

📌 Responsable Support (Edmonton)
🏢 Compass Group Canada
📍 Edmonton