Our Firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries. Dentons Canada is committed to its people and communities. Canada’s Top Employers for Young People (2026), and Canada’s Best Diversity Employers (2026). We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections and client services functions for all Dentons Canada offices. This position is scheduled to work 9:00 am
- 5:00 pm, Monday to Friday. During month-end periods and peak times, some overtime and flexibility may be required to meet demands of the role. This role is a hybrid role requiring some in office presence every week. Perform daily collection activities on assigned portfolio Make collection calls to clients in a qualified manner while keeping and improving customer relations. Review and monitor assigned accounts on a daily basis and all applicable collection reports. Assist with the identification and application of payment receipts via wire, cheque, credit card, EFT, etc. Resolve any client billing and payment application issues to facilitate collection of outstanding AR in a timely manner. Identify issues attributing to account delinquency and discuss them with management. Assist with the reconciliation of high value and complex accounts & management of high risk balances. Provide assistance/backup support as required to others in the Finance Department. Other special projects as required. Three (3)



or more years of experience working in a collections or accounting role; Diploma or Bachelor’s degree in Finance or equivalent; Strong working knowledge of collections processes / procedures; Proficient in MS Office (Excel, Word, Power Point) with strong Excel capabilities; Commitment to privacy and ethical conduct with a strong ability to ensure all firm policies and control procedures are met; This role is a replacement position. Our comprehensive total rewards package includes inclusive and flexible benefits that support the wellbeing and development of our people. This includes extended health and mental health benefits, paid time off, retirement savings plans, a fitness subsidy, parental leave top-up, and more. In addition, our learning and development programs—such as mentorship opportunities, employee networks, and leadership development initiatives—are designed to support personal and professional growth. From time to time, we use AI-enabled tools to assist in enhancing our recruitment process and materials; At Dentons Canada, inclusion, diversity, equity and accessibility (IDEA) are not just ancillary values, they are foundational to our business. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services

we offer
to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to IDEA, we have been recognized as one of Canada’s Best Diversity Employer’s for 16 consecutive years (2011-2026), as well as one of Canada’s Top Employers for Young People (2026) for the ninth time. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender identity, marital status, place of origin, race, sexual orientation, or any other characteristic protected by applicable human rights legislation. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at careers.

📌 Collections Specialist (Toronto)
🏢 Dentons
📍 Toronto