Apply knowledge management, process improvement, and SharePoint skills as a hybrid Documentation and Knowledge Management Co-op Student at Manulife. Help employees find accurate information faster.
Working alongside a Documentation Specialist, you will support Manulife’s document portal and employee experience. This co-op provides hands-on experience with content management, process documentation, SharePoint, and large-scale business improvement initiatives. You will contribute to stronger knowledge sharing and operational excellence across the business.
Key Responsibilities:
- Review, organize, and maintain operational documentation
- Enhance the document portal through cleanup and standardization
- Support document migration and platform transition testing
- Audit content for outdated, duplicate,
or missing information
- Gather feedback from business partners and subject matter experts
Requirements:
- Enrollment in a related post-secondary co-op program
- Solid writing, organization, and attention-to-detail skills
- Microsoft 365 experience, including Word, Excel, Teams, and SharePoint
- Ability to manage priorities independently and collaboratively
- Interest in knowledge or content management
Bring SharePoint, documentation, and analytical skills to help Manulife improve information access, content quality, and knowledge sharing.