Customer Service Assistant

Location

Edmonton, Alberta, CA

Type of contract: Permanent

Posting date: Oct 30, 2026

Job offer reference: 216607

- Key Accountability/Responsibilities

- Billing &
- Client Management: Process invoicing, manage credits, handle cancellations, and coordinate deadline/request changes
- Quality Control: Review file entry data to ensure accuracy
- Operational Support: Provide receptionist coverage, back up Project Managers, assist with client meetings/troubleshooting, and support other departments as needed
- Team Development: Train new staff, participate in cross-training, and support overall Customer Service team success
- - Education &

Experience: University degree, college diploma, or equivalent work experience; demonstrated success in Customer Service or Lab Operations

- Technical Skills: Computer proficiency (Microsoft Word, Excel, Outlook); basic chemistry knowledge is an asset
- Communication &

- Collaboration: Strong verbal and written communication skills (French is an asset); ability to work effectively with lab operations, managers, and team members
- Professional Attributes: Organized, detail-oriented, independent yet collaborative; responsible, dedicated, positive, motivated; represents Bureau Veritas values at all times
- Core Competencies: Excellent time management, multi-tasking, and priority-setting abilities

- - READY TO LEAVE YOUR MARK IN A SMARTER SOCIETY?

- Key Accountability/Responsibilities

- Billing &
- Client Management: Process invoicing, manage credits, handle cancellations, and coordinate deadline/request changes
- Quality Control: Review file entry data to ensure accuracy
- Operational Support: Provide receptionist coverage, back up Project Managers, assist with client meetings/troubleshooting, and support other departments as needed
- Team Development: Train new staff, participate in cross-training, and support overall Customer Service team success




- - Education &

Experience: University degree, college diploma, or equivalent work experience; demonstrated success in Customer Service or Lab Operations

- Technical Skills: Computer proficiency (Microsoft Word, Excel, Outlook); basic chemistry knowledge is an asset
- Communication &

- Collaboration: Strong verbal and written communication skills (French is an asset); ability to work effectively with lab operations, managers, and team members
- Skilled Attributes: Organized, detail-oriented, independent yet collaborative; responsible, dedicated, positive, motivated; represents Bureau Veritas values at all times
- Core Competencies: Excellent time management, multi-tasking, and priority-setting abilities

- - - Key Accountability/Responsibilities

- Billing &
- Client Management: Process invoicing, manage credits, handle cancellations, and coordinate deadline/request changes
- Quality Control: Review file entry data to ensure accuracy
- Operational Support: Provide receptionist coverage, back up Project Managers, assist with client meetings/troubleshooting, and support other departments as needed
- Team Development: Train new staff, participate in cross-training, and support overall Customer Service team success
- - Education &

Experience: University degree, college diploma, or equivalent work experience; demonstrated success in Customer Service or Lab Operations

- Technical Skills: Computer proficiency (Microsoft Word, Excel, Outlook); basic chemistry knowledge is an asset
- Communication &

- Collaboration: Strong verbal and written communication skills (French is an asset); ability to work effectively with lab operations, managers, and team members
- Professional Attributes: Organized, detail-oriented, independent yet collaborative; responsible, dedicated, positive, motivated; represents Bureau Veritas values at all times
- Core Competencies: Excellent time management, multi-tasking, and priority-setting abilities

- -

📌 CUSTOMER SERVICE ASSISTANT (Edmonton)
🏢 Bureau Veritas | Marine u0026 Offshore
📍 Edmonton