This competition is restricted to internal applicants of the University of Alberta. Please log in to verify your internal candidate status.

Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at Enterprise Square.

Reporting to the Program Lead, Gift Acceptance & Processing, and working collaboratively with the Gift Processing Team within the Office of the Recording Secretary, the Donation Processing Associate plays an key role in supporting the University of Alberta's fundraising operations by ensuring the accurate and timely processing, recording, and receipting of charitable donations.

The position is responsible for processing a variety of gift transactions, including cheques, credit cards, electronic funds transfers, online donations, payroll deductions, and more complex gifts such as securities, gifts-in-kind, and pledges.

Key responsibilities include maintaining accurate donor and gift records, reviewing supporting documentation, issuing charitable tax receipts, processing gift adjustments, and supporting reconciliations. The role also contributes to quality assurance by reviewing gift transactions and ensuring compliance with Canada Revenue Agency (CRA) regulations and university policies and procedures.

Working collaboratively with internal teams and university stakeholders, the Donation Processing Associate helps ensure donations are accurately recorded, appropriately allocated, and processed in a timely manner while maintaining the integrity of the university's gift processing operations.

Responsibilities

- Donation Processing and Receipting: Process a variety of charitable donations, including cash, cheques, credit cards, electronic funds transfers, online gifts, securities, gifts-in-kind, pledges, and other complex transactions, ensuring compliance with CRA regulations and university policies.
- Gift Records and Data Management: Create and maintain accurate donor, gift, and allocation records in the university's advancement system, ensuring data integrity, appropriate donor recognition, and accurate charitable receipting.
- Donation Deposits and Reconciliations: Prepare and reconcile donation deposits, gift batches, recurring transactions, and supporting documentation to ensure accurate and timely recording of donations.
- Quality Assurance and Gift Adjustments: Review and verify gift transactions, resolve processing discrepancies, complete correcting entries, and support quality assurance by checking the work of other processing staff.
- Pledge Management and Donor Communications: Support recurring donation processing, pledge reminders, declined payments, and donor correspondence, working with donors, fundraisers, and internal stakeholders to resolve gift-related inquiries.
- Operational Support and Process Improvement: Contribute to internal controls, audit preparation, staff training, system testing,



documentation, and continuous improvement initiatives to support efficient and compliant gift processing operations.

Qualifications

- Certificate or diploma in Accounting, Finance, or a related field. An equivalent combination of relevant education and experience will be considered.
- Minimum of one year of experience in a fast-paced accounting, banking, financial processing, or registered charity workplace.
- Proficiency in Microsoft Office applications, particularly Excel, and ability to work with financial systems and databases.
- Strong attention to detail, accuracy, and organizational skills, with the ability to manage competing priorities and meet deadlines.
- Demonstrated ability to work independently, exercise sound judgment, and resolve issues effectively.
- Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
- Working knowledge and understanding of Freedom of Information and Protection of Privacy (FOIP) requirements and the importance of maintaining confidentiality.
- Experience processing charitable donations, preferably in a post-secondary environment.
- Experience using PeopleSoft and Ellucian Advance or similar financial and donor management systems.
- Knowledge of Canada Revenue Agency (CRA) charitable receipting regulations and requirements.
- Familiarity with University of Alberta policies, procedures, and financial processes.

Application Instructions Click "Apply Now" to submit your resume and cover letter.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.





Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

A career in Development and Alumni Relations at the University of Alberta positions you as a key player in creating this future. Bring your passion for relationship building and your belief in the power of philanthropy to the University of Alberta, and help deepen our dedication to excellence and extend our record of public leadership by playing a lead role in building a better province, a better Canada, and a better world.

📌 Donation Processing Associate (Edmonton)
🏢 University of Alberta
📍 Edmonton