Business & Systems Consultant

- Location: Waterloo, Anywhere in Ontario (open for fully remote)
- Pay Rate: $53.92/hr - $63.64/hr
- Contract Length: 12 months with possibility for extension

We at Raise are hiring a Business & Systems Consultant for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.

Responsibilities:

- Lead pre-discovery and problem-framing with business sponsors to clarify needs, objectives, root causes, capabilities, and roadmaps—even when information is limited.
- Lead Lean UX sessions and discovery workshops; assess current and future states, identify gaps, gather requirements, and align scope and work plans.
- Assess change impacts on systems, processes, procedures, and clients; manage risks, issues, and cross-team dependencies, resolving or escalating concerns.
- Create and maintain requirements, epics, user stories, data mappings, and project artifacts; prepare or review business and technical documents, communications, and user guidance.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- Manage business and technology stakeholders, including AVP-level leaders and above; present findings and recommendations to support executive decisions.
- Lead cross-team solution, technical, and feasibility discussions; identify required technology teams and submit technical intake requests.
- Coordinate cross-functional planning, cost gathering, estimates, and timelines.
- Compare solution options, costs, feasibility, and trade-offs, and recommend a suitable approach.

What a successful candidate needs to succeed?

- Knowledge of business and technology platforms, or ability to learn digital products; experience with client-fac cing technologies and legacy-to-modern system transformations.
- Familiarity with financial services; customer-fac sing operations experience and bilingualism are assets. Up-to-date Web, Data Engineering, and Digital skillsets are preferred assets.




- Strong understanding of privacy, compliance, controls, and security; skills in test execution and interpreting results.
- Clear communication and executive presentation skills, with the ability to explain complex concepts, align decisions, and collaborate in a matrixed team.
- Experience with data and integration modelling, business case development, and modelling.

- Creative problem-solving in ambiguous, changing environments; ability to uncover root causes with limited information, prioritize work, and manage time effectively.

- Ability to lead Lean UX sessions and discovery workshops, frame problems, align scope, and develop actionable work plans; proficiency using AI for exploration, analysis, and documentation.
- Experience leading solution and feasibility discussions, navigating technical intake, coordinating estimates, and comparing options and costs.
- Experience managing risks, issues, and dependencies, conducting change impact analysis, and developing leadership recommendations.

Must-have skills and key selection criteria

The hiring manager emphasized the following qualities as critical to success:

- Solid BSA experience: Ability to gather requirements, ask the right questions, analyze business needs, and translate them into actionable requirements.
- Pre-discovery experience: Comfortable starting with limited information and identifying the root business problem without extensive guidance.
- Ability to work in ambiguity: Can navigate evolving requirements, changing priorities, and unfamiliar business areas.
- Self-starter mentality: Resourceful, proactive, and capable of independently driving discovery and analysis.
- Technical understanding: Able to understand technology concepts and communicate business requirements effectively to technical teams.
- Critical thinking and problem-solving: Skilled at identifying problems, exploring options, and recommending practical solutions.
- Communication and facilitation: Confident leading workshops, engaging diverse stakeholders, and presenting recommendations.
- Adaptability: Able to move betw

📌 Business & Systems Consultant (Moncton)
🏢 Ian Martin Group
📍 Moncton