We are hiring for a Senior Identity and Reliability Engineering Specialist with responsibility for Identity lifecycle management and directory services. This includes products managing hundreds of thousands of accounts and billions of requests per day.
- Build, maintain, and optimize global company Identity services, assessing system performance and offering suggestions and contributing to solutions
- Collaborate with cross-functional teams to integrate Identity solutions across the organization
- Ensure compliance with security standards and best practices
- Resolve issues escalated by customers and engineering specialists
- Provide support and guidance to stakeholders at the senior-most support level
- Align IT IAM infrastructure with current and future business requirements and strategic goals
- Collaborate with development teams to improve system architecture and resilience
- Drive to enhance system security, reliability, availability, and performance,
leveraging current and emerging process
- Partnering with system owners, certify business continuity and disaster recovery efforts of our IAM systems
This position will require participating in a 24/7 on-call rotation several times per quarter as part of a rotation with other members of the global team.
Required skills
- 5+ years of experience
- Bachelor’s degree in a relevant field
We are looking for familiarity with parts of our product portfolio including:
- Ping Identity Ping Directory Server/ ForgeRock DS
- ForgeRock IDM, Microsoft Entra ID
- Standards-based protocols like LDAP and SCIM
And experience with
- Encryption-in-transit solutions (TLS, certificate management)
- Unix / Linux systems administration (RedHat Enterprise Linux, CentOS)
- Infrastructure as Code pipelines (Git, Jenkins)
- Automation frameworks (Ansible, Terraform)