DESCRIPTION

ICTC is seeking a contracted Project Manager to take over the full-time, day-to-day management of an active organizational initiative developing public-facing labour market intelligence products for policymakers, industry leaders, businesses, and job seekers within Canada’s digital economy. The initiative connects the development of a robust data infrastructure, internal research-driven performance indicators, and digital skills frameworks with accessible, web-hosted digital tools for end users integrated into ICTC’s existing web presence and product suite.

The contractor will manage the overall project schedule, daily communications, recordkeeping, meetings, and coordination across internal stakeholders and external vendors. Working from plans and activities already underway, they will establish a clear view of progress, resolve dependencies, and keep delivery moving through development, testing, launch, and operational handover to internal product owners and/or between vendors at various stages.

The contractor will work closely with ICTC’s Manager of Digital Strategy as the primary liaison for ICTC’s digital product suite; internal research and policy stakeholders responsible for intelligence inputs; an existing external project advisor; and multiple external vendors responsible for build and delivery of various products and product components. The ideal contractor brings disciplined project management and enough technical fluency to connect research input requirements, data systems, and web-based digital product design and delivery.

Please note that this is a contract role for a sole individual. Agencies are not welcome to apply.

KEY RESPONSIBILITIES

Project Transition & Delivery Management

- Take over existing project plans, documentation, vendor commitments, and work in progress; move forward delivery status, outstanding decisions, risks, and immediate priorities with the project team.
- Maintain one integrated project plan across all workstreams with clear deliverables, owners, milestones, dependencies, and review and approval points.
- Coordinate work plans and schedules with internal teams and vendors, identify bottlenecks early, and follow through on actions to protect delivery timelines.
- Track scope, resource requirements, vendor expenditures, and budget variances; assess proposed changes and bring their impacts and options to the appropriate decisionmakers.
- Maintain risk, issue, dependency, and change logs; escalate concerns promptly with practical recommendations and track agreed resolutions.

Stakeholder Coordination & Project Records

- Coordinate ICTC’s Manager of Digital Strategy, research and policy stakeholders, the external project advisor, and vendors so requirements, priorities, and responsibilities are understood.
- Plan and facilitate project meetings, vendor check-ins, and milestone reviews; prepare agendas, document decisions and action items, and follow up with accountable owners.
- Maintain an organized, current project repository covering plans, requirements, meeting records, decisions, deliverables, approvals, and version histories.
- Provide transparent progress reports for technical and non-technical stakeholders, highlighting completed work, upcoming milestones, dependencies, risks, and decisions required.
- Coordinate vendor deliverables against agreed scopes and schedules, organize stakeholder reviews,



and document acceptance by authorized ICTC leads.

Internal Data Architectures & Production Readiness

- Coordinate internal and vendor delivery of enabling data architectures and backend productionization, including data pipelines, transformation and serving layers, application programming interfaces (APIs), cloud infrastructure, and automation.
- Ensure accountable technical leads and vendors complete agreed testing, documentation, and production readiness reviews, with identified issues resolved or escalated before release.
- Coordinate design and build vendor RFPs and awarded schedules for respective product components.
- Coordinate agreement on the maintenance model, including ownership, update processes, version management, and quality checks, and document operational handovers.

Public-Facing Assets

- Coordinate UX/UI design, dashboards, and data visualizations for the needs of policymakers, industry leaders, businesses, and job seekers, working with the Manager of Digital Strategy, internal research and policy stakeholders, and respective vendors.
- Oversee delivery coordination for the bilingual, responsive application, AI/search interface, and API integration, keeping requirements and dependencies aligned across vendors.
- Organize usability, accessibility, bilingual content, functional, and integration testing; track defects, retesting, and stakeholder acceptance against agreed criteria.
- Maintain the launch plan and coordinate release readiness, approvals, communications, support documentation, and handover to the teams responsible for public launch and ongoing operations.

Other Responsibilities

- Ensure agreed data governance, privacy, security, and accessibility requirements are incorporated into project plans and reviewed by the appropriate specialists.
- Perform other duties related to the successful delivery and close-out of this project.

WHAT WE'RE LOOKING FOR

Knowledge & Skills

- Strong command of project planning, schedule and dependency management, scope control, risk management, budget tracking, and delivery reporting.
- Technical fluency in data pipelines, APIs, cloud infrastructure, software testing, and production readiness sufficient to understand dependencies, question assumptions, and communicate delivery risks.
- Understanding of the delivery lifecycle for websites, dashboards, and data visualizations, including UX/UI, responsive design, accessibility, bilingual content, and user acceptance testing.
- Ability to translate research and business requirements into documented deliverables and acceptance criteria with subject-matter experts and technical teams.
- Excellent facilitation, writing, and stakeholder management skills, with a consistent approach to meeting records, decision logs, and follow-through.
- Experience using project management and collaboration tools to maintain shared plans, issue tracking, documentation, and reliable reporting.
- Experience serving as a Scrum Master or leading Agile ceremonies (e.g., standups, sprint planning, retrospectives) on technical delivery teams,



and any qualifications e.g. CSM, PSM, are considered assets.
- Ability to apply and document against an Agile delivery approach in GitHub Projects.
- Exceptional verbal and written fluency in English is required.

Qualifications

- Post-secondary education in project management, business, information systems, data or computer science, or a related field, or an equivalent combination of education and experience.
- At least five years of relevant project management experience, including delivery of complex digital products or data initiatives involving internal stakeholders and external vendors.
- Demonstrated experience taking over projects already in progress and coordinating delivery through testing, launch, and operational handover.
- Experience managing vendor deliverables, project budgets, and dependencies across technical and non-technical teams.
- Experience with labour market intelligence, research products, skills taxonomies, or occupation–skill frameworks is an asset, as is experience coordinating AI-enabled search interfaces.
- A Project Management Professional (PMP), PRINCE2, or comparable project management certification is an asset.

ARE YOU?

- Organized and reliable – Do you keep plans, records, and commitments current and make sure actions reach completion?
- A collaborative problem-solver – Can you bring researchers, digital product leads, advisors, and vendors together to resolve dependencies and keep work moving?
- Clear and decisive – Can you communicate risks and trade-offs, recognize when a decision needs escalation, and help the right people act?
- Adaptable and self-directed – Can you step into an active project, establish priorities quickly, and respond constructively to changing requirements?
- Ethical – Do you exercise sound judgment when handling confidential information and research data?
- A champion of diversity and inclusion – Are you committed to accessible products and to understanding the needs of diverse audiences?

LOCATION

Remote, anywhere in Canada, although meetings will primarily revolve around an Eastern Time zone meeting hours schedule.

TERM

- Full-time position (35 hours) on a one-year fixed-term contract.
- The maximum allowable monthly invoicing for this contract is $10,000 CAD/month + applicable taxes. The contractor must be able to provide a valid GST number.

ADDITIONAL NOTES

- This role is dedicated to taking over the management of an existing project already in progress.
- Anticipated start date for this contract is mid-end November 2026.

ABOUT ICTC

ICTC is a neutral, not-for-profit national centre of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years, and with a team of 80+ experts, we have delivered forward-looking research, practical policy advice, and capacity building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation, and that Canada's workforce remains competitive on a global scale.

- OUR MISSION IS TO: Strengthen Canada’s digital advantage in a global economy
- OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.

ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.

📌 Project Manager, Labour Market Intelligence Products (Canada)
🏢 ICTC CTIC
📍 Canada