Support bilingual mortgage administration in Downtown Toronto using customer service, accurate data entry, and organized request processing. This full-time office role runs 8:30 a.m. to 5:00 p.m.

As an Administrator II, you will manage client inquiries and requests according to company policy. The work includes processing mortgage administration requests, updating account information, preparing statements, and supporting file workflows. French and English interactions with customers or partners are required.

Key Responsibilities:

- Process requests received by fax, mail, email, and Chat
- Input accurate new account information into mortgage systems
- Prepare Mortgage Assumption Statements and follow up on documents
- Confirm request processing and resolution with clients




- Audit coworker processing for accurate updates

Requirements:

- Post-secondary education or equivalent work experience
- French and English bilingualism required for customer interactions
- Mortgage experience considered an asset
- MS Office competency and technology learning capacity
- Organization, prioritization, multitasking, and robust attention to detail

Bring bilingual customer service, mortgage administration, and accurate request processing skills to this Downtown Toronto Administrator II position.

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📌 Bilingual Mortgage Administrator Toronto
🏢 First National Financial
📍 Toronto