Bank Australia is seeking a Customer Resolution Consultant to manage escalated customer complaints across Customer Protection, Financial Support, Customer Support and Recoveries. You will conduct investigations and engage with customers to deliver fair, timely outcomes in line with regulatory obligations, policies and the bank’s values.
Using sound judgement and a robust customer focus, you will identify practical resolutions, support complaint insights, and contribute to positive customer and
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📌 Escalated Complaints Resolution Specialist (Collingwood)
🏢 Bank Australia
📍 Collingwood
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