Line of Service Advisory Industry/Sector Not Applicable Specialism Conduct and Compliance Management Level Senior Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.We are seeking a full-time Senior Manager to join our Transformation Risk & Advisory team as a Jira & PMO Tooling Lead. You will shape and lead the tooling strategy that enables large transformation programs, with a primary focus on Jira and adjacent platforms (e.G., Confluence and Azure DevOps), as well as the Power Platform and automation. You will bring hands‑on experience designing, configuring, governing, and scaling PMO tooling, reporting, and workflow automation—partnering with program leadership to drive consistent delivery processes, high-quality data, and actionable insights.Our transformation risk and advisory practice focuses on assisting clients that are going through large transformations ($50m+) by providing services that cover transformation strategy, transformation risk management, transformation program management or other related services. The core focus of this team is to work with clients that are going through large transformation programs and help them make these programs successful. We bring an integrated people, process and technology approach to these projects and support the client from “strategy to execution” with their transformation program.To learn more about of our Transformation Risk & Advisory practice, check us out at As a Transformation Risk & Advisory Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.Lead a blended/onshore‑offshore team to design, build, and support PMO tooling solutions (dashboards, Power Apps, workflow automation, and emerging AI capabilities) across large transformation programsOwn the Jira platform for program delivery—configuration and administration of projects, workflows, screens, fields, permissions, issue types, and automations aligned to the operating modelDefine reporting and insight needs with senior executives and translate them into intuitive, automated dashboards and governance packs (status, RAID, dependencies, milestones, capacity, and financials)Design and implement data standards and controls for PMO tooling (taxonomy, mandatory fields, quality checks, auditability) to improve reliability of program reportingLead financial reporting and tracking approaches within the program toolset, including forecasting, actuals tracking,
and executive‑level financial insights for a C‑suite audienceDesign and implement program governance and program management strategies, including cadence, decision forums, escalation paths, and standard templatesStand up and evolve PMO capabilities such as benefits realization, quality assurance, decision management, document management, and integrated planning—enabled through fit‑for‑purpose toolingJira–Confluence–ADO–Power Platform) to reduce manual effort and improve end‑to‑end traceabilityDevelop and execute tool rollout, training, and adoption plans;
Lead proposal responsesand support business development by articulating tooling‑enabled delivery approaches and solution architectures to senior client leadersStay abreast of key industry developments in transformation delivery tooling, PMO leading practices, and emerging technology trends within Canada and globallyDeep expertise in transformation delivery tooling, including Jira (administration/configuration), and familiarity with adjacent platforms such as Confluence and Azure DevOps;
strong ability to design automations, reporting solutions, and practical AI‑enabled acceleratorsExperience in transformation implementation and program delivery, including: Leading large, complex system and/or transformation initiatives;
Designing and standing up PMOs, including governance, reporting, cadence, and operational processes to manage delivery;
Performing project/program assessments, health checks, and gateway reviews, and translating findings into practical improvements;
Managing PMO/tooling teams to deliver functions aligned to the designed governance and management controlsEnd‑to‑end delivery experience across enterprise systems and major transformations (e.G., Experience with the Microsoft Power Platform (Power Apps, Power Automate) and dashboarding/reporting solutions to enable automated PMO insightsProject/Program Management certification(s) (e.G., PMI PMP/PMBOK, PRINCE2, MSP, Agile, MoR, Benefits Realization) is considered an assetStrong understanding of SDLC and delivery methods (Agile/Waterfall/hybrid), governance, quality assurance, and the practical use of tooling to enable controls and transparencyPrior consulting experience with demonstrated ability to lead workstreams, manage stakeholders, and contribute to the sales cycleA demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardThe posted salary range represents the expected hiring range for PwC locations in major city centres.
Given our national recruiting approach, ranges may vary for positions in other locations. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive advantages and flexibility programs that will help you thrive in work and life.We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti‑Money Laundering (AML), Coaching and Feedback, Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy {+ 40 more} Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? Job Posting End DateThe use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (#
📌 Transformation Risk And Advisory, Senior Manager, Jira, Ai And Reporting Lead (Toronto)
🏢 PwC
📍 Toronto