Support Chubb’s Claims Department through detailed administrative work, stakeholder communication, and claims processing assistance across its global insurance operations.
The Claim Support Specialist assists adjusters and communicates with brokers, insureds, vendors, and internal stakeholders. You will manage inquiries, support new claim reporting, maintain assignments, and provide updates. The position also includes financial auditing, banking information verification, and process reviews.
Key Responsibilities:
- Field calls, emails, and mail through the Claim Contact Centre
- Guide insureds through new claims processes and next steps
- Assign files by severity and maintain assignment logs
- Provide claims updates to underwriters, brokers, insureds, and vendors
- Audit financial processing and verify claim documentation
Requirements:
- Post-secondary education or equivalent experience
- Solid written and verbal communication skills
- Exceptional customer service and interpersonal abilities
- Excellent organization, time management, and independent follow-up
- Technical aptitude and attention to detail under pressure
Apply claims administration, customer service, communication, and detail-oriented skills while supporting Chubb’s Claims Department.
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📌 Insurance Claims Support Specialist (Toronto)
🏢 Chubb External
📍 Toronto
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