Position Overview

Hours

37.5 hours per week

Schedule

Monday and Wednesday: 9:30 a.m.–5:30 p.m.

Tuesday, Thursday and Friday: 8:30 a.m.–4:30 p.m.

Position

Full-time permanent, after successful completion of a three-month probationary period.

Rate of Pay

$25.00 per hour

Start Date

January 4, 2027

Additional

Work

On call/relief work may be available for November and December 2026, ahead of scheduled start date.

Reports To

Executive Director

Compensation and Perks

- 15 vacation days
- 15 sick days
- 2 mental health/personal days*
- Group health plan*
- Employee RRSP matching program*

*Available to full-time permanent employees after successful completion of the three-month probationary period.

About St. Joe’s Women’s Centre

St. Joe’s Women’s Centre is a day program and registered charity committed to supporting all women and their children experiencing low income or homelessness. We provide a safe, welcoming space with social and educational programs that empower, promote autonomy, and uphold dignity, all within a nonjudgmental atmosphere.

Key Responsibilities

Direct Psychosocial Support

- Provide a welcoming and positive first point of contact, establish rapport, and assess service needs of new and returning clints.
- Provide appropriate crisis intervention and conflict-resolution support.
- Connect clients with appropriate internal and community resources.
- Advocate on behalf of clients.

Community Services

- Liaise with outreach workers in the community.
- Gather information and maintain a strong working knowledge of community resources.
- Help ensure all clients receive appropriate services.

Social Activity Coordination

- Support Program Coordinators in planning, implementing, and facilitating programs and events.




- Meet each program’s operational and material needs through budgeting, purchasing, research, and logistical arrangements.

- Supervise and support programs delivered by external individuals or organizations.

- Review program outlines and materials and co-facilitate as needed.

- Participate in and represent the Centre at fundraising events and networking opportunities.
- Help organize, facilitate, and participate in fundraising initiatives.

Ongoing operations of the Centre

- Participate in SJWC evaluation processes and the collection of statistical data.
- Support Program Coordinators in managing the inventory system used to store, monitor, and track agency supplies.
- Perform general upkeep and maintenance duties.
- Perform other related duties as assigned.

Qualifications

- Bachelor of Social Work, Social Service Worker diploma, or an equivalent combination of education and training.
- At least two years of relevant experience in direct service, crisis intervention, and supportive counselling.
- Demonstrated commitment to and knowledge of community-based intervention and health equity principles.
- Knowledge of social service delivery in Ottawa.
- Excellent assessment skills.
- Strong organizational, communication, and community engagement skills.
- Ability to manage multiple priorities.
- Demonstrated commitment to an anti-racist and anti-oppression approach.
- Ability to work effectively in a team environment.
- Ability to assess and maintain appropriate professional boundaries.
- Valid First Aid & CPR training.
- Cleared Vulnerable Sector Screening.

Language Requirements

- Fluency in spoken and written English.
- Fluency in spoken and written French.
- Knowledge of additional languages is considered an asset.

📌 Frontline Worker (Ottawa)
🏢 St.Joe's Women's Centre
📍 Ottawa