What is the Opportunity

Join RBC Investor Services as a Financial Processing Administrator where you'll play a critical role in delivering exceptional client experience through accurate and efficient transaction processing. This position offers the opportunity to work with a dynamic team in a fast-paced financial services environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the organization.

What Will You Do

- Pre-screen, prepare, and input financial and non-financial transactions (account setups, address changes, redemptions, purchases, switches, direct trades, and wire orders) by standard cut-off times
- Monitor and clear workflow/capture items within Service Level Agreements (SLAs)
- Reconcile and settle daily trades, process deposits, and manage cheque operations
- Apply quality control procedures and audit transactions to ensure accuracy
- Message accounts where unusual actions have occurred and elevate issues appropriately
- Communicate effectively with internal departments and external clients to resolve issues
- Provide feedback to team members and suggest process improvements
- Support manager in updating Desk Operating Procedures
- Develop and maintain technical expertise in various applications and macros

What You Need To Succeed

Must Have

- Experience in Shareholder Services or similar multi-client mutual fund administration environment
- Valuable working knowledge of mutual fund and segregated funds administration
- Sound knowledge of mutual fund and segregated fund taxation, compliance, and regulation (including registered products)
- Demonstrated ability to work successfully in a fast-paced, high-stress environment
- Strong customer service and communication skills (internal and external)




- Intermediate computer literacy with strong technical and analytical skills in MS Office and application debugging
- Ability to multitask, stay organized, and maintain dedication to accuracy and quality
- Willingness to work extended hours during peak seasons (RRSP), month-end, and year-end

Nice to Have

- IFIC Mutual Funds Operations Course completion
- Experience with adjustments and error corrections
- Knowledge of registered products (RRIF, LIF, RESPs)
- Expertise with Unitrax Recordkeeping System
- FundSERV knowledge
- Bilingual capabilities (English/French)
- Proven track record leading initiatives and managing cross-functional relationships

What’s in it for you?

- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-27

Application Deadline: 2026-11-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. &l;

📌 Administrator, Transaction Processing (Toronto)
🏢 RBC
📍 Toronto