31 Oct
|
Compass Communities
|
Longueuil
31 Oct
Compass Communities
Longueuil
Salary Range: $60,000.00 To $70,000.00 Annually About Compass Communities With coast-to-coast communities and over 12,000 home sites, Compass is one of Canada's largest land lease housing companies, operating over 70 residential communities in 8 provinces.
We offer
attainable home ownership that prioritizes residents' needs, creating communities with better services, management, and facilities. Reporting to the Regional Manager, the Property Manager oversees the day-to-day operations, staffing, planning, and resident relations at our residential land lease communities. The ideal candidate is a proactive self-starter who thrives in a fast-paced and changing environment and brings an investor mindset to support operational efficiency and profitability. This role combines property and people management, with a strong focus on delivering exceptional customer service and fostering a positive community workplace. As the primary point of contact for residents and staff, the Community Manager is responsible for ensuring a safe, welcoming, and well-maintained community. This position will be fully on site. Core Responsibilities Customer Relations Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly environment; Train staff to deliver exceptional service and build strong brand recognition; Ensure a safe and enjoyable environment for residents and employees; Conduct regular property tours and address customer concerns promptly. Manage, train, and supervise on-site administrative and maintenance staff; Be a positive role model that leads by example; Manage recruitment, training, performance evaluations,
and disciplinary actions; Ensure adherence to company policies and budgeted wage costs; Maintain staffing levels and oversee employee scheduling and leave. Community Operations Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures; Foster a customer-friendly, team-based work setting; Promote operational efficiency and support company policies; Attend regional meetings and maintain positive relationships with stakeholders; Collaborate with Compass's corporate and regional teams and ensure business plans are implemented to achieve financial goals; Procure goods and services from vendors in accordance with company procedures; Coordinate with contractors and vendors for timely project completion; Inspect infrastructure and common areas for safety and maintenance; Oversee home moves and fire safety compliance. Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll; Contribute to the preparation of operating and capital budgets; Ensure accurate financial reporting and payroll processing; Manage procurement and petty cash; Health & Safety Ensure safe operations and facility maintenance; Enforce safety procedures and equipment usage; Report hazards and incidents per company policy. Manage leases, rent payments, deferrals,
and terminations; Address resident concerns and distribute notices; Attend regulatory hearings; Organize community events; Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes. Required Skills and Experience Minimum 5 years of relevant experience; a background in property management is preferred. Hospitality or other customer-focused business experience will be considered; Fluency in both French and English are required; Strong leadership, decision-making, and interpersonal skills; Experience managing budgets, staff, and resident relations; Excellent customer service and communication skills, with the ability to build positive relationships and interact effectively with a diverse range of people; Strong organizational, time management, and problem-solving abilities; Valid driver's license and regular access to a reliable vehicle to travel to assigned portfolio; Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook. This job is to fill an existing vacancy. We're looking for a strong candidate who can step into this role and continue supporting our team. The expected annualized base salary range for this role is $60,000 – $70,000. Based on the position, Compass Communities offers a competitive compensation package in addition to the base pay, which may include a performance-based bonus incentive, comprehensive health & dental benefits, company-matched group RRSP matching program, and generous paid time off. The actual salary offered will take into consideration a number of factors including, but not limited to, the individual's skill, experience, education and training and the market compensation of
📌 Property Administrator, Operations (Longueuil)
🏢 Compass Communities
📍 Longueuil