Use Persian and English fluency to conduct detailed verification work as a Screening Agent supporting Mintz Global Screening. Manage sensitive information carefully.

Reporting to the Manager of Verifications, the Screening Agent processes employment, reference, academic diploma, and professional accreditation verifications. The role follows company protocols, industry standards, privacy requirements, and client mandates. Robust communication, organization, customer service, and technology skills support accurate service delivery.

Key Responsibilities:

- Execute verification work using available tools and procedures
- Acquire consent documents for requested verifications
- Conduct outbound and incoming calls during verifications




- Provide results according to established procedures
- Apply privacy, security, and escalation standards

Requirements:

- High school diploma or recognized Canadian equivalent
- Fluency in spoken and written Persian is an asset
- Minimum one year of customer service experience
- Proficiency with Microsoft Office Suite and web tools
- Organization, autonomy, discretion, and attention to detail

Apply Persian, English, communication, and verification skills to support accurate client services at Mintz Global Screening.

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📌 Persian English Screening Agent (Toronto)
🏢 Mintz Global Screening
📍 Toronto