Apply business analysis and testing expertise as a Business Systems Analyst I at McMaster University, working on academic and administrative systems.

This role supports routine and moderately complex technology issues across University departments and units. You will contribute to medium and large project phases, post-production support, and ongoing maintenance. The position builds understanding of operations, processes, and system use while working under routine supervision.

Key Responsibilities:

- Elicit requirements through interviews, workshops, analysis, and site visits
- Create functional requirements, process models, use cases, and test plans
- Participate in system, integration, acceptance, regression, and performance testing




- Manage defects and resolve functional issues across project phases
- Provide Level III post-implementation support to users

Requirements:

- Bachelor’s degree in Computer Science, Business, or related field
- Two years of relevant experience
- Ability to understand complex business process diagrams
- Ability to develop basic models and straightforward project plans
- Basic understanding of Business Intelligence and Data Warehousing principles

Bring requirements analysis, testing, defect management, and systems support skills to McMaster University projects and operations.

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📌 Business Systems Analyst University Projects (Canada)
🏢 McMaster University
📍 Canada