Deliver exceptional customer service at Planet Fitness in Halifax while supporting members, prospective members, and guests at the front desk. Basic computer proficiency matters.

As a Member Services Representative, you will create positive member experiences through welcoming service, account updates, phone support, and membership sign-ups. The position also includes tours, payment calculations, cleanliness checks, and timely responses to questions or concerns.

Key Responsibilities:

- Greet members, prospective members, and guests professionally
- Answer phones and assist callers with questions
- Check members into the system
- Conduct tours and sign up new members
- Complete cleaning lists and club checks

Requirements:

- Be at least 18 years old
- Hold a high school diploma or GED equivalent
- Demonstrate basic computer proficiency
- Show punctuality, reliability, and customer service skills
- Stand, walk, and occasionally lift up to 50 pounds

Support Planet Fitness members through qualified communication, account assistance, front desk service, and a welcoming fitness experience.

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📌 Planet Fitness Member Services Representative (Halifax Regional Municipality)
🏢 Taymax Group
📍 Halifax Regional Municipality