Deliver customer-focused loan support at LendDirect’s Halifax location, using communication and consultative sales skills. This full time onsite role supports consumer finance customers.
As a Financial Service Representative with LendDirect, you will guide new and existing customers through loan processes. You will explain financial products, identify suitable upsell opportunities, manage calls, and address past-due accounts. Hands-on training and one-on-one mentoring support skill development.
Key Responsibilities:
- Guide customers through loan processes with professionalism
- Educate customers about financial products and services
- Identify opportunities to upsell and cross-sell offerings
- Manage inbound and proactive outbound customer calls
- Collaborate on past-due accounts and resolution solutions
Requirements:
- High School diploma or equivalent required
- Customer service focus and desire to help others
- Confidence promoting products meeting customer needs
- Strong verbal and written communication skills
- Customer service, sales, or consumer finance experience preferred
Build a customer-focused career in lending through loan guidance, consultative sales, communication, and compliance at LendDirect.