Support customers at Scotiabank’s Amherst branch through day-to-day transactions, simple sales, and clear explanations. This position offers 18.75 hours weekly.
The Customer Experience Associate helps customers achieve financial goals through relatable, people-centric service. As part of the Canadian Banking Branch network, you will uncover needs, solve customer questions, and contribute to branch targets. Strong communication and digital banking knowledge support the customer experience.
Key Responsibilities:
- Process everyday customer transactions accurately
- Uncover and solve customers’ needs
- Explain complicated concepts in straightforward terms
- Contribute to branch targets through simple sales
- Promote digital and self-service banking options
Requirements:
- Customer service experience from work or community involvement
- Professional, friendly, and productive customer assistance
- Ability to work a flexible schedule
- Strong technical skills for digital banking support
- Positive contribution to a team-oriented environment
Use transaction processing, simple sales, and digital banking skills to support Scotiabank customers and branch targets in Amherst.