Welcome growing families as a Carter’s Sales Associate, using customer service and product knowledge to guide baby and children’s apparel purchases.
As the brand’s first face for families, you will greet customers, explain product styles, features, and benefits, and support positive shopping experiences. You will assist with omnichannel needs, resolve customer issues, and communicate promotional events and the brand loyalty program. The role also includes register transactions, replenishment, shipment, and maintaining a safe, clean store while minimizing loss.
Key Responsibilities:
- Welcome customers warmly and provide product assistance
- Resolve customer issues in a busy retail environment
- Support omnichannel shopping needs as required
- Execute point of sale transactions and replenishment
- Explain promotions and the brand loyalty program
Requirements:
- Customer service and engagement skills
- Positive, solutions-oriented mindset
- Professional verbal and written communication
- Ability to manage multiple tasks
- Availability for scheduled days, nights, weekends, and holidays
Bring customer engagement, apparel knowledge, and adaptable retail support to families shopping Carter’s baby and children’s brands.