Support pharmacy care clinic patients through welcoming service, appointment coordination, and accurate intake in a Shoppers Drug Mart store. Promote the PC Health app.
The Care Concierge integrates Pharmacy Care Clinic features into existing services and pharmacy workflows. You will welcome patients, coordinate with pharmacists, and support clinic appointments. The work combines patient communication, administration, confidentiality, and accurate records.
Key Responsibilities:
- Welcome and check in patients for pharmacy care appointments
- Verify health cards and complete patient registration processes
- Manage appointments through the internal booking scheduler
- Promote pharmacy clinic services and the PC Health app
- Maintain records and complete clinic opening and closing checklists
Requirements:
- Retail pharmacy or medical clinic experience
- Excellent interpersonal and communication skills
- Robust confidentiality, organization, and time management
- Problem-solving ability and informed decision-making skills
- Microsoft Outlook proficiency and willingness to learn new systems
Bring patient-focused service, pharmacy administration, and careful coordination to the Pharmacy Care Clinic as a Care Concierge.
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📌 Pharmacy Care Clinic Concierge (Oshawa)
🏢 Shoppers Drug Mart
📍 Oshawa
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