Support Toronto customers as a Customer Experience Associate using relationship-building, transaction processing, and digital banking skills at Scotiabank.
Working 18.75 hours weekly at the Bayview and Millwood Branch, you will serve as the face of the branch. You will discover customer needs, provide service throughout their journey, and support easy sales opportunities. You will also introduce mobile banking applications and explain complicated concepts simply.
Key Responsibilities:
- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce customers to mobile banking applications
- Assist customers with banking needs
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring customer service, technical expertise, and relationship-building skills to Scotiabank’s Toronto branch network as a Customer Experience Associate.
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📌 Customer Experience Associate Banking (Toronto)
🏢 Scotiabank
📍 Toronto
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