Deliver responsive customer service at Kitchen Stuff Plus while supervising retail associates and supporting sales goals in GTA stores.

This Part Time Contract Shift Leader supervises Sales Associates and directs daily store operations. The position combines customer service, merchandising, product knowledge, transactions, inventory, and store procedures. You investigate customer matters, guide associates, and help maintain service quality while supporting conversion and sales goals.

Key Responsibilities:

- Provide exceptional customer service and achieve conversion goals
- Investigate, resolve, and escalate customer matters
- Maintain product, promotion, and marketing initiative knowledge
- Ensure accurate transactions, inventory, and store procedures
- Evaluate and improve service quality continuously

Requirements:

- Strong customer service and retail leadership skills
- Solid problem-solving aptitude
- Ability to make decisions under pressure
- Availability for evenings, weekends, and extended days
- Flexibility to transfer between store locations

Bring customer service leadership, product knowledge, and operational accuracy to Kitchen Stuff Plus retail stores throughout the GTA.

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📌 Customer Service Retail Supervisor (Cookstown)
🏢 Kitchen Stuff Plus
📍 Cookstown