Customer service and digital banking skills matter in this part-time Customer Experience Associate position with Scotiabank in Findlay Creek, Ontario.
As part of Scotiabank’s Canadian Banking Branch network, you will build relationships and support customers throughout their banking journey. The position focuses on understanding needs, processing transactions, explaining concepts simply, and introducing mobile banking applications. You will also identify easy sales opportunities while contributing to branch targets and a team-oriented environment.
Key Responsibilities:
- Discover customer needs through proactive listening and understanding
- Process day-to-day banking transactions accurately
- Identify and fulfill simple sales opportunities
- Introduce clients to mobile banking applications
- Help customers manage their banking needs digitally
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient approach
- Availability to work a flexible schedule
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring relationship-building, transaction processing, and digital banking skills to Scotiabank customers in Findlay Creek, Ontario.