Support Sun Life clients in Waterloo as a part-time Client Services Administrator using Excel, accurate processing, and robust communication skills.

This student position supports GRS Operations client administration for Plan Sponsors, Members, and Advisors. You will handle inquiries and daily administration within service level standards. The work includes transactions, member accounts, client feedback, and issue escalation.

Key Responsibilities:

- Handle daily administration for a block of business
- Process control account transactions accurately each day
- Verify output and correct member account information
- Escalate issues and complaints to Client Service leadership
- Track assigned work in management operating systems

Requirements:

- Excellent PC skills, especially Microsoft Excel
- Accuracy and speed when handling daily work
- Strong organization and multitasking abilities
- Excellent verbal, written, and interpersonal communication
- Knowledge of RRSPs, DCPPs, DPSPs, and GRS products

Apply your Excel, administration, and customer service skills while supporting accurate GRS client operations at Sun Life.

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📌 Part-Time Client Services Administrator (London)
🏢 Sun Life Financial
📍 London