Serve CIBC clients onsite in Peterborough using financial services knowledge, transaction support, and digital banking guidance during 15 weekly hours.
As a Client Engagement Associate on the Personal and Business Banking Team, you will support everyday banking needs. Answer questions, assist with transactions, explain products and services, and connect clients with appropriate CIBC team members. Help complete basic banking product sales and identify specialist referral opportunities.
Key Responsibilities:
- Answer client questions about everyday banking needs
- Assist clients with account and product transactions
- Guide clients through mobile banking applications
- Explain relevant financial products and services
- Connect clients with appropriate specialist team members
Requirements:
- Client-first approach focused on meaningful interactions
- Ability to listen and resolve client issues
- Digital literacy and comfort with evolving technologies
- Flexibility for evenings and weekends
- Flexibility to work at multiple nearby banking centres
Bring client service, empathy, transaction services, and digital literacy to CIBC's Peterborough banking centre team.