Coordinate APS retrieval remotely across Canada using strong research and communication skills. Support insurance and healthcare processes from home.
As an APS Coordinator, you will manage medical documentation requests and help files progress efficiently. The work requires telephone communication, accurate electronic records, and organized follow-up. You will contact physicians, medical offices, healthcare facilities, customers, and other stakeholders while balancing productivity, quality, and service expectations.
Key Responsibilities:
- Coordinate APS and medical documentation requests within expected timelines
- Contact physicians, facilities, and stakeholders about outstanding information
- Research healthcare contacts using directories and search engines
- Maintain accurate status notes in internal systems
- Monitor delays and implement effective follow-up strategies
Requirements:
- High school diploma or equivalent
- At least six months of qualified work experience
- Strong telephone, written, and verbal communication skills
- Research, organizational, and time-management abilities
- Microsoft Office proficiency and remote availability during business hours
Apply your research, communication, and organizational strengths to coordinate APS documentation and support efficient remote insurance operations.