Lead store service at Urban Outfitters in Quebec with customer connection and daily operations responsibilities. This position works at 509 Saint-Joseph St. E.
The Key Holder collaborates with store management to supervise daily operations. You will represent the brand, support sales through genuine connections, and maintain an energetic service pace. The work includes omni channel tools, product knowledge, visual standards, and team communication.
Key Responsibilities:
- Supervise daily store operations with the management team
- Lead floor service and communicate sales goals
- Deliver omni channel customer experiences using available tools
- Process shipments, restock products, and maintain visual standards
- Support opening, closing, and operational procedures
Requirements:
- Passion for UO brand and company values
- Leadership experience in a store environment
- Experience working as a team player
- Versatile availability for nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Bring leadership, customer connection, and operational focus to the Urban Outfitters Key Holder position in Quebec.