Coach staff and drive sales as a Member Experience Supervisor in Windsor, using customer experience and sales leadership skills daily.
Acting as an Experience Manager delegate, you supervise, motivate, and coach staff while helping the team achieve sales goals and targets. You also deliver meaningful member interactions by matching needs, interests, and goals with suitable Club products, services, and people. The work includes answering membership questions, resolving concerns, and ensuring welcoming experiences.
Key Responsibilities:
- Coach and motivate Member Experience staff
- Support team sales goals and targets
- Achieve personal sales goals and targets
- Match member needs with Club products and services
- Manage and resolve member and guest concerns
Requirements:
- Two or more years of related customer experience
- One or more years of sales experience
- Ability to explain previous sales success
- Experience delivering meaningful customer growth
- Availability for wide-ranging shifts, including weekends
Bring customer experience, sales performance, and coaching skills to MOVATI Athletic’s Member Experience team in Windsor.