Arctic Inland Resources Ltd. is seeking a Branch Administrator (Customer & Financial Support) to join our Dawson City team. This position plays a dual role within our small-branch workplace. The successful candidate will support day-to-day financial administration while also serving as an active member of our front-line customer service and sales team. This is not a back-office-only role. The position requires strong organizational skills, attention to detail, and a willingness to assist customers in a collaborative team setting.
Key Responsibilities
Customer Service & Sales Support
- Provide front-counter customer service.
- Process sales transactions, quotes, and orders using our POS system (training provided).
- Answer phones and respond to customer inquiries.
- Assist contractors and retail customers with product information.
- Ensure all materials leaving the yard are properly invoiced.
- Maintain accurate transaction records.
- Handle customer concerns professionally and constructively.
Financial & Administrative Coordination (With oversight from Main Office)
- Process daily sales reports and balance POS transactions.
- Prepare daily