Support customers in Montréal as a Personal Banking Associate, using banking solutions knowledge and customer experience skills at TD Canada Trust.

As a Personal Banking Associate, you will handle advice needs, service transactions, digital education, and problem resolution. You will understand customer needs, guide them toward appropriate contacts, and support banking solutions. The role requires sound judgement with confidential matters, accurate documentation, and effective communication with customers and teams.

Key Responsibilities:

- Engage customers in daily advice and service transactions
- Resolve customer problems related to banking solutions
- Educate customers about mobile, ATM, and online banking




- Support scheduled cash and non-cash frontline transactions
- Recommend improvements to branch operations and processes

Requirements:

- High School diploma or one year relevant experience
- Complete IFC or equivalent within 90 days
- Use Microsoft Office, branch software, and internet tools
- Know banking solutions and processes for customer advice
- Communicate effectively verbally and in writing

Bring customer service, banking knowledge, digital education, and sound judgement to TD Canada Trust customers in Montréal.

📌 Personal Banking Associate Montréal (Dorval)
🏢 TD Bank Group
📍 Dorval