Employment Terms: Full Time, Permanent
Start date: December 2027
With a commitment to equity and fairness, students learn that what makes us different as individuals makes us stronger as a community. A rigorous academic program is supported by accomplished faculty, exceptional co-curricular programming, and state-of-the-art facilities. The UCC experience is underpinned by five core values: learning, pluralism, service, community, and wellbeing.Among its strategic goals is UCC’s ambition to become more diverse and inclusive. This is supported by a recognition that no learning community is whole without the inclusion and amplification of multiple voices; UCC is committed to fostering belonging, striving for justice and peace among all people, and addressing systemic and structural forms of oppression.
We are looking for an enthusiastic, customer relational, and adaptable individual who will serve as a primary point of contact for families applying to the College, delivering exceptional customer service while keeping admissions databases and office workflows running smoothly.
Combining warm family engagement with efficient workflows and digital file management, this role ensures every prospective family has a seamless experience from their initial inquiry through enrollment.
Key Responsibilities and Tasks
- Prospective Family Engagement & Hospitality
- Serve as a primary, welcoming representative of the College, delivering high-touch hospitality across digital, phone, and in-person interactions;
- Manage central admissions inquiry channels (email, phone, and prospective family portals), delivering timely, accurate, and professional responses across the applicant lifecycle;
- Maintain a qualified, welcoming front-office environment aligned with College brand and hospitality standards.
Admission Systems Administration & Data Management
- Process applications and maintain accurate, up-to-date candidate files and CRM data;
- Perform data entry, age verification, and document verification via Blackbaud Enrollment Management;
- Assist applicants with
📌 Admission Assistant, Operations (Toronto)
🏢 CAIS
📍 Toronto