26 WD , Manager, Meetings Operations
Position Overview
The Manager, Meetings Operations plays a critical role in the operations of Autodesk’s Strategic Meeting Management Program. The Manager, Meetings Operations will lead and manage the meeting solutions coordinator including setting goals and objectives, providing guidance, support and development, and managing the annual review process.
Job Requisition ID #
26 WD
Responsibilities
Drive the overall strategy for the department’s technology, data and analytic needs
Assess Meetings Team’s current technology capabilities, make recommendations and implement, as necessary, to fulfill current and future requirements
Develop and conduct training for all stakeholders and team members across technology platforms
Ensure stakeholders and team members adopt solutions and incorporate user feedback to improve solutions and processes
Implement any new solutions as well as any new releases with existing solutions
Stay up to date with industry best practices and emerging technologies related to meetings and events
Implement Supplier Relationship Management best practices including monthly calls and annual reviews with technology providers
Ensure appropriate MSA's, SOW's, and PO's are in place and that all invoices are received and paid with in the appropriate year
Manage technology solutions to include: Software configuration that meets the needs of the team and stakeholders and facilitates data analytics, management of users and accounts, ensure software updates occur and conduct change management with users, troubleshoot issues
Manage data warehouse
Create custom reports, dashboards to provide to senior management
Provide quality control and ensure data is accurate through regular audits




Identify trends and patterns in data and provide analytical insights to management
Provide ad-hoc sourcing and planning services to include: build, test, and launch meeting registration websites, source, negotiate and contract hotels, provide meeting planning services
Manage the process and accountability for team payments (pcard), hotel points, and commission reconciliation: responsible for commission collection process for all meetings. Ensure all commissions are collected and returned to Autodesk
Assist the sourcing team as needed with projects and manage a premiere program sourcing, as assigned
Minimum Qualifications
7+ years of meetings or hotel industry experience
Strong leadership and communication skills
Resourceful team player with the ability to solve problems and issues independently. Has the ability to foresee unanticipated problems and provides honest analysis.
Knowledge of industry trends and able to apply this information to the role
Operate within company standards in the areas of customer service, productivity, quality standards and operating procedures
Demonstrates keen attention to detail often under tight deadline constraints
Excellent written and verbal communication skills
Process design and implementation experience in a meetings and events setting
The ability to make decisions and proactively suggest improvements to benefit the team and organization




Prior advanced administration of event technology platforms (i.e. Cvent, Aventri, etc.)
Knowledge of project management techniques and tools and best practices
Demonstrated experience in developing and delivering training on technology solutions and processes
Preferred Qualifications
Advanced user of Excel including complex formulas and pivot tables
CMP preferred
BS/BA preferred or equivalent professional experience
Managerial experience overseeing coordinator role, including demonstrated ability to develop and maintain high-trust realtionships
Ability to motivate team members and foster a positive and inclusive team culture
The Ideal Candidate
A proven track record managing technology, data and analytics for a strategic meeting management program
Strong functional knowledge of Meeting technologies, operations, tools and process management
Exceptional communication and presentation skills
Experience working within cross-functional teams to drive success
A strong focus on improvement opportunities
Robust problem resolution experience
26 WD , Gestionnaire, Opérations liées aux réunions
Aperçu du poste
Le gestionnaire des opérations de réunions joue un rôle essentiel dans le fonctionnement du programme de gestion stratégique des réunions d’Autodesk. Il dirigera et gérera le coordonnateur des solutions de réunions, notamment en fixant les buts et les objectifs, en fournissant des conseils, du soutien et des possibilités de perfectionnement, ainsi qu’en gérant le processus d’évaluation annuelle.
Responsabilités
Diriger la stratégie globale relative aux besoins du service en matière de technologie, de données et d’analyse
Évaluer les capacités technologiques actuelles

📌 Manager, Meetings Operations (Toronto)
🏢 Autodesk
📍 Toronto