Support mobility clients at National Seating & Mobility through thoughtful service, equipment knowledge, and organized coordination in an in office setting. Help each interaction move forward.

As a Client Experience Specialist and Customer Service Representative, you will support personalized seating, mobility, and positioning solutions. The work includes client communication, problem-solving, documentation, scheduling, and equipment coordination. You will help clients, therapists, healthcare professionals, and branch teammates receive timely service.

Key Responsibilities:

- Welcome clients in person, by phone, and email
- Answer equipment questions and identify suitable solutions
- Coordinate deliveries, appointments, trials, demonstrations, and rentals
- Prepare quotes, work orders,



orders, and documentation
- Maintain accurate records and process service information

Requirements:

- Customer service experience with technical products preferred
- Excellent communication, listening, and problem-solving skills
- Strong organization, detail, and time-management abilities
- Comfort learning technology and computer systems
- Microsoft Outlook and Excel proficiency

Bring organized client service, equipment coordination, and problem-solving skills to National Seating & Mobility’s mobility solutions team.

📌 Client Experience Specialist Mobility Equipment (Kamloops)
🏢 National Seating & Mobility
📍 Kamloops