Lead strategic initiatives and customer insights for Loblaw’s Hard Discount Division in Brampton, Ontario, using advanced analysis and executive communication skills.
As Senior Manager, Strategy & Customer Insights, you will support divisional strategy and decision-making across No Frills and Maxi. The work combines customer, financial, operational, market, and competitive information. You will develop recommendations spanning merchandising, promotions, customer, and operational priorities.
Key Responsibilities: Lead initiatives supporting revenue, profitability, market share, and competitiveness
Structure ambiguous questions, analyses, and workplans
Synthesize information to identify insights and opportunities
Develop strategic frameworks across divisional priorities
Present executive-ready materials to leadership and the Board
Requirements: Post-secondary education in a relevant business or analytical discipline
At least five years of relevant experience
Experience leading strategic projects from ambiguity to recommendations
Solid analytical, commercial, problem-solving, and communication skills
Advanced Microsoft Power Point and Excel skills
Apply strategy, customer insights, analytics, and executive communication to support Loblaw’s No Frills and Maxi divisions.