Lead critical harm operations at Open AI from Toronto, currently remotely, using program management and cross-functional execution skills. Build systems that scale responsibly.
This Program Manager role supports User Safety & Risk Operations across evolving Critical Harm priorities. You will structure ambiguous problems, align partners, and drive complex safety programs from framing through execution. Work may include national security, violent-activities, wellbeing, Frontier Risk, or Trusted Access workflows.
Key Responsibilities: Lead strategic operational builds from problem statement through implementation
Translate policy and safety constraints into executable workflows
Coordinate cross-functional partners and resolve critical dependencies




Use operational data to identify bottlenecks and quality gaps
Drive escalations and decisions to durable closure
Requirements: 8+ years in program management or related operations fields
Track record scaling ambiguous work from framing through launch
Ability to align teams without direct authority
Technical and analytical fluency around data and automation
Explicit communication with technical, operational, policy, and executive audiences
Apply program management, operational judgment, and cross-functional leadership to Open AI’s evolving critical harm priorities in Toronto.

📌 Critical Harm Program Manager (Toronto)
🏢 Candidate
📍 Toronto