Silver Creek Software Ltd. is an Alberta-based consulting firm specializing in data management, analytics, application development, automation, and modern workplace solutions. We partner with public sector and enterprise clients to deliver complex, high-impact technology solutions. Our team is known for its professionalism, technical depth, and commitment to excellence. We maintain a high standard of hiring and are proud to work alongside driven, capable professionals who consistently go above and beyond for our clients.
We are seeking an experienced Senior Business Analyst with team lead experience to drive business and systems analysis across multiple operational and technology initiatives. This position requires a robust foundation in traditional business analysis combined with practical project management and client relationship management. The successful candidate will be comfortable managing stakeholdersat different levels, coordinating work across initiatives, andproducing high-quality deliverables. Additionally, candidates should have the technical depth and initiative to manage both data and application development projects.

Key Responsibilities
Lead business and systems analysis. Facilitate discovery workshops; assess current and future states; document business rules, process maps, functional and non-functional requirements, user stories and acceptance criteria; maintain traceability through testing and delivery.




Guide the team and drive delivery. Coordinate work across initiatives, leadanalysts, review deliverables and resolve ambiguity. Apply practical project management to scope, priorities, milestones, dependencies, risks, issues and stakeholder decisions.
Represent the client with vendors. Act as the client's representative, align vendor commitments with business needs, challenge unsupported assurances, track service and control obligations, and drive remediation with clear owners and deadlines.
Establish data and vendor risk governance. Work with focused work groups such ascybersecurity, privacy, legal and business specialists to assess how vendors collect, use, share, retain and dispose of data. Document the risk profile, permitted uses, restrictions, controls and approval requirements.
Validate Canadian data residency. Coordinate evidence reviews and technical validation of hosting locations, backups, disaster recovery, data flows, sub processors and support access against agreed requirements. Record findings, exceptions, and remediation actions with the appropriate specialists.
Build sustainable operations. Maintain an application inventory covering owners, vendors, data, integrations and support needs. Develop a prioritized roadmap for enforcing approved controls, with review cadences, escalation paths, risk reporting, runbooks and knowledge

📌 Senior Business Analyst (Edmonton)
🏢 SilverCreek
📍 Edmonton