Serve TD customers in New Hamburg, Ontario, as a Customer Service Banking Associate handling transactions and recommending tailored solutions. This part-time role offers 15 hours weekly.

As a Customer Experience Associate with TD Canada Trust, you will support frontline personal and commercial banking services. Use administration, organization, planning, and time management skills while applying MS Office knowledge. Your work includes understanding customer needs, resolving concerns, promoting banking solutions, and maintaining accurate processes. The role requires clear, calm communication and discretion with confidential matters.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions




- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions while completing business processes accurately
- Recommend operational improvements supporting customer experience and excellence

Requirements:

- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Knowledge of Word, Excel, Outlook, and internet tools
- Solid organization, planning, and time management skills
- Calm, courteous, effective verbal and written communication

Bring accurate transaction processing, customer service, and banking solution skills to TD Canada Trust in New Hamburg.

📌 Customer Service Banking Associate (New Hamburg)
🏢 TD Bank Group
📍 New Hamburg