Customer success leadership and Saa S experience define this Minga role, available remotely on the east coast or hybrid in Kelowna, BC. Manage enterprise customers through onboarding, adoption, and renewal.
Minga is primarily hiring a senior Customer Success Manager, while considering robust intermediate candidates with relevant experience. Reporting to the Customer Experience Manager, you will own a portfolio of up to 100 customers. You will guide implementation, provide virtual training, and represent customer needs internally.
Key Responsibilities: Guide onboarding, implementation, setup, and integration support
Manage relationships across a portfolio of up to 100 customers
Monitor usage data,
📌 Senior Saas Customer Success Manager (Toronto)
🏢 Minga
📍 Toronto
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