Program Manager to lead customer onboarding, acquisition, engagement, and loyalty transformation initiatives across Digital Banking Our financial services client is seeking a Program Manager to lead customer onboarding, acquisition, engagement, and loyalty transformation initiatives across Digital Banking
Join a large-scale digital transformation initiative focused on improving customer onboarding, acquisition, engagement, and loyalty experiences within a regulated financial services setting. This role leads complex cross-functional programs spanning Product, Technology, Digital, Operations, Risk, and Customer Experience teams while supporting customer-focused transformation across digital channels.



The position offers visibility across enterprise stakeholders and ownership of strategic initiatives tied to customer growth and digital experience modernization.
Contract, Toronto, Hybrid
Must Haves 10+ years in Technical Program Management, Program Management, Project Management, or Transformation Delivery
Delivery of complex digital transformation initiatives across business and technology teams
Experience managing cross-functional stakeholders , executive communications, governance, risks, issues, and dependencies
Experience within banking , fintech, insurance, telecommunications, retail, or other customer-focused industries
Strong understanding of Agile , Waterfall, and hybrid delivery methodologies
Nice to Have Customer onboarding initiatives
Digital

📌 Program Manager To Lead Customer Onboarding, Acquisition, Engagement, And Loyalty Transformation Ini (Toronto)
🏢 S.I. Systems
📍 Toronto