Support TD customers in Dollard-des-Ormeaux through personal banking advice, service transactions, and digital education at the branch.
As a Personal Banking Associate, you will understand customer needs and guide them toward suitable banking solutions and staff members. You will support recent accounts, investment advice, problem resolution, and daily branch operations. The role requires customer experience skills, sound judgement, and knowledge of banking processes.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash branch transactions
- Complete accurate processes, documentation, and regulatory requirements
Requirements:
- High School diploma and/or one year relevant experience
- Obtain Investment Funds Canada certification within 90 days
- Use MS Office, branch software, and internet confidently
- Understand banking solutions and processes for customer advice
- Communicate courteously and effectively verbally and in writing
Bring customer service, banking knowledge, and digital education skills to TD’s personal banking team in Dollard-des-Ormeaux.
📌 Personal Banking Associate Dollard-des-Ormeaux (Dollard-Des Ormeaux)
🏢 TD Bank Group
📍 Dollard-Des Ormeaux
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