Support industrial customers in Delta with order processing, quotations, and product assistance using ERP and CRM systems. This is a full-time daytime position.
Randstad Canada is recruiting a Customer Service Representative for an industrial technology employer. You will review inquiries, requests for quotation, and purchase orders while coordinating fulfilment. The work includes customer communication, records management, order updates, and initial product guidance.
Key Responsibilities:
- Review inquiries, quotations, and purchase orders for accuracy
- Process sales orders, changes, returns, and confirmations
- Coordinate fulfilment with engineering, purchasing, operations, and sales
- Respond about inventory, shipping schedules, tracking,
and order status
- Prepare tailored price quotations and provide product guidance
Requirements:
- High school diploma or equivalent
- One to two years in customer service or inside sales
- Robust communication, accuracy, and multitasking skills
- SAP, CRM, or Doxis experience is an asset
- Industrial manufacturing or drive technology knowledge is advantageous
Bring accurate order processing, customer communication, and quotation skills to an industrial technology customer service team in Delta.