31 Oct
|
Royal College of Physicians and Surgeons of Canada
|
Quebec City
31 Oct
Royal College of Physicians and Surgeons of Canada
Quebec City
Manager, KIMS Program Royal College Canada International (RCCI)
Permanent
Reporting to the Associate Director, International Programs and Operations, the Manager, KIMS Program provides operational leadership and implementation of strategic priorities established by senior leadership across a complex multi‑year portfolio of activities, including benchmarking of postgraduate medical education (PGME) training programs, co‑development/co‑delivery of certification exams, extensive faculty development and leadership programs, and conferencing. This role translates organizational and client priorities into actionable plans while ensuring the effective delivery of examinations, accreditation activities, faculty development initiatives, and related program components. The Manager establishes explicit objectives, monitors organizational performance against benchmarks, and evaluates outcomes to ensure quality, operational excellence, and client satisfaction.
The Manager exercises disciplined financial stewardship and effective resource management, leading budgeting, forecasting, and capacity planning. The role oversees vendor and technology partners to ensure service quality, cybersecurity, and alignment with operational requirements. The Manager maintains a comprehensive risk and governance framework, structured oversight mechanisms, and data‑informed reporting to support transparency, continuity, and long‑term program sustainability.
As a people leader, the Manager motivates, mentors, and develops staff, fostering a healthy, inclusive, and highperforming team environment. The role establishes role clarity, sets expectations, delegates effectively, and provides ongoing coaching and performance feedback. The Manager supports workforce sustainability through structured onboarding, professional development, crosstraining, and succession planning, ensuring the team is equipped to deliver consistently and adapts to evolving priorities.
Typical day‑to‑day Program Leadership and Partner Engagement: Implement and support governance structures and decision‑making processes to ensure clarity of roles, accountability, and effective oversight across all program components.
Serve as the primary operational escalation point for complex program issues, balancing strategic considerations with operational realities to maintain continuity, mitigate risk, and protect program integrity.
Operational Excellence: Examinations, Accreditation, and Program Delivery: Provide operational oversight of the co‑development and annual delivery of 28+ specialty certification examinations, ensuring alignment with Royal College standards, national certification requirements, and rigorous quality assurance processes.
Liaise with Exam Board Chairs and Co‑Chairs to support exam development cycles, safeguard item
📌 Manager, Kims (Quebec City)
🏢 Royal College of Physicians and Surgeons of Canada
📍 Quebec City